Terms of Use

2. About your water report

• Reports use public records such as U.S. EPA data, your water company's published water quality report, and the Environmental Working Group's Tap Water Database. We explain those numbers in plain English.
• Public records describe a water system, not the water at your tap. Records can be incomplete, out of date, or contain errors, and your pipes can change your water. We don't guarantee that any report is complete or error-free.
• A certified home water test is the most accurate way to know what's in your own water.
• "Health guidelines" are science-based targets from sources like EWG or state agencies. They are not legal limits, and being above or below one doesn't by itself mean your water is safe or unsafe.

3. Product matches and ratings

• We match products to your water and rate them on Proof, Fit for your water, and Budget, based on the certifications, lab reports, and other information available to us. Ratings are our opinion and can change as new information comes in.
• Companies can't pay to be listed or ranked higher. We may earn a commission when you buy through a link, and that never changes your price or our ratings.
• A match or rating is not a guarantee or endorsement. Always check the product's own certifications, instructions, and warranty. Your purchase is between you and the seller, whose terms, prices, shipping, returns, and warranties apply.
• We work to keep product information accurate. If you see something wrong, email us and we'll review it.

4. Installers and other companies

Installers, water companies, labs, and other businesses on H2Known are independent. They aren't our employees or agents. We ask installers for proof of insurance, but we don't supervise their work and aren't responsible for their services, pricing, scheduling, or results. Please check any business yourself before hiring or buying.

5. Your account

• You must be 18 or older to create an account.
• Give accurate information, use your own email, and keep your password private. You're responsible for what happens in your account.
• Photos, names, and anything else you add must be yours to share and must not be offensive or misleading. You allow us to show them on H2Known as described in the Privacy page (for example, your name and photo to your Water Guide, or in posts you choose to share).
• We may suspend or close accounts that break these terms or misuse H2Known.

6. Affiliates (Water Guides)

Affiliates are independent contractors and are also bound by the Affiliate Agreement and Guidelines. Affiliates are responsible for following the rules of any company they represent, following advertising and disclosure laws (including saying they may earn a commission), and never making health or income claims. Earnings depend on each affiliate's own effort and are not guaranteed.

7. Companies that list products

Listing is free and optional. Companies are responsible for the accuracy of everything they submit, including prices, claims, certifications, and lab reports, and allow us to display that information and their product names, images, and logos on H2Known. We may decline, pause, or remove any listing, and we may show where a claim is certified versus only lab-tested.

8. Research

If you opt in, your anonymized results may be used in H2Known water research as described on the Privacy page. You can change your choice anytime.

9. Using H2Known fairly

Please don't misuse H2Known. That includes: copying or scraping the site or its data in bulk, trying to break in or disrupt it, using someone else's account or email, creating fake accounts or referrals to game points or commissions, or using H2Known for anything illegal. The H2Known name, logo, design, and content belong to Honorary Visions, LLC. You may share links and the posts we provide for sharing.

10. Links to other sites

H2Known links to other websites, like stores, labs, and research sources. We don't control them and aren't responsible for their content, products, or privacy practices.

11. Disclaimers and limits

H2Known is provided "as is" and "as available." To the fullest extent the law allows, we don't make promises or warranties about H2Known, its reports, ratings, or any product or service, including that they'll be accurate, complete, or uninterrupted. To the fullest extent the law allows, Honorary Visions, LLC and its owners, team, and affiliates won't be liable for indirect, incidental, special, or consequential damages, or for any product, installer, or third-party service, and our total liability for any claim about H2Known is limited to $100 or the amount you paid us in the past 12 months, whichever is more. Some places don't allow certain limits, so some of these may not apply to you.

If you misuse H2Known or break these terms, you agree to cover reasonable costs and claims that result from it.

12. Law and disputes

These terms are governed by the laws of the State of Texas. Any dispute will be handled in the state or federal courts located in Denton County, Texas, unless the law requires otherwise. Before filing anything, please email us so we can try to work it out.

13. Changes and contact

We may update these terms as H2Known grows. We'll change the date at the top, and important changes will be announced on the site or by email. Using H2Known after a change means you accept the updated terms. Questions? Email hello@h2known.com.